If possible, delete the printer from the registries using Regedit or using any other 3rd party application.ĭownload the latest full feature driver from install it on the computer. Delete the files in the folder (You might not be able to delete all the files, ignore them). It would bring up the temporary files folder.

Type %temp% in the run box and click Ok or hit the Enter button. Once the PC is on the desktop, press Win + R, it would bring a Run dialog box, You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there, if any.ĭelete all the instances of your printer listed in devices and printers. Go to devices and printers, select any printer listed there and you will get some options on the top. (Right-click on the Windows button to access device manager) Uninstall the printer from 'programs and features' which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.)Ĭheck in device manager, if the printer is listed there, please delete it. If you are able to make copies without any issues, please follow the procedure mentioned below to uninstall the printer completely and install it back. If the issue persists with copying as well, please contact our phone support team to check on the service options available for your printer. How is the print quality of the diagnostics report?Īre you able to make copies without any print quality issues? Thanks for the reply and trying the suggested steps. Greetings I am the It looks like you were interacting with but he is out of the office today so I'll take over from here. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

Print diagnostic page hp printer